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Privacy Policy

This Privacy Policy explains how NéoSens Innovation collects, uses and protects personal data when you visit the website www.neosensinnovation.com.

This policy applies to website visitors, people who submit a contact form, potential partners, manufacturers, distributors, retailers, business support organizations, pilot partners, and any person contacting NéoSens Innovation through the website.

1. Data Controller

NéoSens Innovation
Legal form: SASU
SIRET: 
Registered office: 
Contact email: contact@neosensinnovation.com

For any question about this Privacy Policy or to exercise your rights, you can contact us at:

contact@neosensinnovation.com

2. Personal Data We Collect

NéoSens Innovation only collects the personal data necessary to respond to contact requests and understand the nature of the inquiry.

When you use the contact form, we may collect the following data:

  • first name;

  • last name;

  • email address;

  • telephone number;

  • country;

  • type of inquiry;

  • message content.

The website may also collect technical browsing data through cookies or analytics tools, depending on the tools activated on the website.

This may include:

  • IP address;

  • browser type;

  • device type;

  • pages visited;

  • date and time of visit;

  • general website usage data.

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NéoSens Innovation does not intentionally collect sensitive personal data through this website.

3. Why We Use Your Personal Data

NéoSens Innovation uses personal data for the following purposes.

3.1 To respond to your contact request

The information submitted through the contact form is used to read your message, understand your inquiry and respond to you.

This may include inquiries related to:

  • partnership opportunities;

  • manufacturer collaboration;

  • retail opportunities;

  • market entry support;

  • pilot projects;

  • business support;

  • press or media requests;

  • other professional inquiries.

3.2 To manage professional follow-up

If your inquiry is related to a potential collaboration, partnership or professional exchange, NéoSens Innovation may use your contact details to continue the conversation and follow up on your request.

3.3 To operate, secure and improve the website

Technical data may be used to ensure that the website works properly, to improve the visitor experience, and to maintain website security.

3.4 To measure website audience

Analytics data may be used to understand how visitors use the website, which pages are viewed, and how the website can be improved.

4. Legal Bases for Processing

The processing of personal data is based on the following legal bases:

4.1 Legitimate interest

NéoSens Innovation has a legitimate interest in responding to professional inquiries, managing business contacts and developing its activity.

This applies mainly to the contact form and professional follow-up.

4.2 Pre-contractual measures

If your inquiry concerns a potential collaboration, partnership, commercial relationship or service, the processing may be necessary to take steps before entering into a possible agreement.

Consent may be required for certain cookies or analytics tools, depending on the configuration of the website.

4.3 Consent

4.4 Legal obligation

5. Data Retention

In some cases, NéoSens Innovation may need to keep certain information to comply with legal, administrative or accounting obligations.

NéoSens Innovation keeps personal data only for as long as necessary for the purposes for which it was collected.

As a general rule:

  • data submitted through the contact form may be kept for up to 3 years after the last contact;

  • data related to a potential or existing business relationship may be kept for the duration necessary to manage that relationship, and may then be archived if required by law;

  • analytics data is kept according to the retention period set by the analytics tool used.

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If a person asks for their data to be deleted, NéoSens Innovation will review the request and delete the data where legally applicable.

6. Who Receives the Data

The personal data collected through the website is intended for NéoSens Innovation.
 

The data may also be processed by technical service providers necessary for the operation of the website, including:

  • Wix, as the website platform and hosting provider;

  • Wix Forms and Wix Contacts or equivalent Wix contact management tools;

  • analytics providers, if activated.

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NéoSens Innovation does not sell personal data collected through the website.

NéoSens Innovation does not share personal data with third parties for their own independent commercial purposes without prior information and, where required, consent.

7. Website Hosting and Wix

The website is created and hosted using the Wix platform.

As the website owner, NéoSens Innovation determines the purposes and means of processing personal data collected through the website. Wix may process personal data as a processor on behalf of NéoSens Innovation for hosting, forms, contact management, analytics and technical website services.

Depending on Wix’s infrastructure and service providers, some data may be processed outside the European Union. Wix states that it provides data protection documentation and safeguards for the processing of personal data through its services.

8. Cookies and Analytics

The website may use cookies or similar technologies.

Some cookies are necessary for the proper functioning of the website. These may be used for security, navigation, session management or access to website features.
 

The website may also use analytics cookies or similar technologies to measure audience and improve the website.

Visitors can manage cookie preferences through the cookie banner or cookie settings tool, if activated.

At this stage, NéoSens Innovation does not intend to use the website for online advertising tracking or remarketing.

9. Your Rights

In accordance with the General Data Protection Regulation, you have rights regarding your personal data.

You may request:

  • access to your personal data;

  • correction of inaccurate or incomplete data;

  • deletion of your personal data, where applicable;

  • restriction of processing;

  • objection to processing, where the processing is based on legitimate interest;

  • portability of your data, where applicable;

  • withdrawal of consent at any time, where processing is based on consent.

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To exercise your rights, you can contact us at:

contact@neosensinnovation.com

NéoSens Innovation may ask for additional information if necessary to verify your identity and process your request.

10. Complaint to the CNIL

If you believe that your personal data rights are not being respected, you may file a complaint with the French data protection authority:

Commission Nationale de l’Informatique et des Libertés, known as CNIL.

11. Data Security

NéoSens Innovation takes reasonable measures to protect personal data collected through the website against unauthorized access, loss, alteration or disclosure.

The security of the data also depends on the technical measures implemented by the website platform and service providers, including Wix.

12. Links to Third-Party Websites

The website may contain links to third-party websites, such as LinkedIn or partner websites.

NéoSens Innovation is not responsible for the privacy practices of third-party websites. Visitors are encouraged to read the privacy policies of those third-party websites.

13. Updates to This Privacy Policy

NéoSens Innovation may update this Privacy Policy if the website changes, if new tools are added, or if legal requirements evolve.

The latest update date will be indicated at the top of this page.

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